Terms & Conditions – Live Store

1. Acceptance

The website LiveStore (“Website”) is owned and operated by Live Store. Your access to and use of this Website is subject to your acceptance of these Terms & Conditions, including all notices, disclaimers, and policies mentioned herein (“Terms”). These Terms govern your use of the Website and any content, services, or materials available through it.

By accessing or using this Website, you agree to be legally bound by these Terms. Live Store reserves the right to modify, update, or replace these Terms at any time without prior notice. Continued use of the Website following any changes constitutes your acceptance of the updated Terms. If you do not agree with these Terms, you must discontinue use of the Website immediately.

2. Orders

Any order placed through this Website represents an offer by you to purchase products at the prices listed (including applicable delivery charges, taxes, and fees) at the time of ordering. Live Store reserves the right to accept or decline any order at its sole discretion, including but not limited to situations involving pricing errors, product unavailability, incorrect product descriptions, or order inaccuracies.

A binding contract between you and Live Store is formed only once your order has been confirmed and payment has been successfully received.

3. Pricing

All prices displayed on the Website are listed in Pakistani Rupees (PKR) and are valid at the time of publication. Prices may be updated, revised, or changed without prior notice and are subject to product availability. Live Store retains full discretion over pricing decisions.

4. Sales Tax & Other Taxes

Displayed prices include applicable Sales Tax where required by law. You are responsible for any additional taxes, duties, levies, or government charges imposed by relevant authorities, including customs duties, GST, or value-added tax. Any retroactively applied taxes shall also be borne by you.

5. Delivery

Please review the delivery information provided on the Website. Delivery timelines are estimates only, and Live Store shall not be held responsible for delays caused by courier services, logistical issues, or circumstances beyond its control.

6. Risk & Ownership

Ownership of purchased products remains with Live Store until full payment is received. However, the risk of loss or damage transfers to you once the product is handed over to a courier or postal service for delivery. You are advised to arrange insurance coverage if deemed necessary.

7. Refunds

Refunds, if applicable, are governed strictly by Live Store’s Refund Policy, which outlines the circumstances under which refunds may be issued.

8. Limitation of Liability

Live Store shall not be liable for any direct or indirect losses, incidental damages, special or consequential damages, including but not limited to loss of profits, revenue, data, goodwill, business interruption, or loss of opportunity arising from the use or inability to use the Website or any products purchased through it.

This limitation applies even if Live Store has been advised of the possibility of such losses.

9. Disclaimer & Indemnity

Your use of this Website is entirely at your own risk. All information and materials are provided on an “as-is” basis without warranties of any kind. Live Store does not guarantee the accuracy, completeness, or reliability of Website content.

Live Store expressly disclaims all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement of intellectual property rights.

By using this Website, you agree to indemnify and hold harmless Live Store, its directors, employees, agents, shareholders, and affiliates from any claims, damages, liabilities, costs, or legal expenses arising from your breach of these Terms or misuse of the Website.

10. Product Information & Recommendations

Live Store is not the manufacturer of products sold on the Website. While we strive to ensure accuracy, manufacturers may change product specifications or packaging. Actual products may differ from images or descriptions shown. For specific product concerns, please contact the manufacturer directly.

11. Dispute Resolution

We encourage resolving disputes amicably. Before initiating any legal action, you agree to contact us at info@livestore.com to attempt an informal resolution. Live Store may contact you via email, phone, SMS, WhatsApp, or social media platforms as deemed appropriate.

12. Copyright & Intellectual Property

All Website content is owned or licensed by Live Store and is protected by copyright laws. You may not copy, reproduce, distribute, modify, transmit, or commercially exploit any Website material without prior written consent.

All trademarks and brand names belong to their respective owners. Nothing on this Website grants you any license or right to use intellectual property owned by Live Store or third parties.

13. Confidentiality

Do not submit confidential or proprietary information through this Website. Any information provided is considered non-confidential, and you grant Live Store a perpetual, irrevocable license to use, modify, reproduce, and distribute such content for any lawful purpose.

14. External Links & Third-Party Content

The Website may contain links to third-party websites not controlled by Live Store. We are not responsible for the content, accuracy, or security of external websites. Accessing third-party websites is at your own risk.

Live Store does not endorse or monitor third-party content and shall not be liable for any damages resulting from reliance on such content.

15. Objectionable Content Claims

Due to the volume of products and reviews, Live Store cannot pre-screen all content. If you identify illegal, offensive, misleading, abusive, or otherwise objectionable content, please report it immediately to 0300 0664774 with complete details. Valid complaints will be investigated and addressed within a reasonable timeframe.

16. Viruses

Live Store does not guarantee that files or information available on the Website are free from viruses or defects. You are responsible for implementing virus protection. Any liability shall be limited to re-supplying the affected information where applicable.

17. Governing Law

These Terms are governed by the laws of Pakistan. You agree to submit to the non-exclusive jurisdiction of courts located in Karachi, Pakistan. Accessing the Website from outside Pakistan is done at your own risk and subject to local laws.

18. Restrictions on Use

Live Store may update these Terms at any time. Users are responsible for reviewing them periodically. If requested by Live Store to discontinue Website use or destroy provided materials, you must comply immediately and confirm compliance in writing within five (5) business days.

19. Related Parties

Any obligations, indemnities, or agreements made by you under these Terms also apply in favor of Live Store’s employees, officers, agents, shareholders, and affiliated entities.